Candle care
Burn time
The first time you burn your Heloise O Hagan candle, allow it to burn for at least two hours, until the whole top is liquid with wax. This will help your candle burn more evenly the next time.
10cl Travel candle will burn approx 20 hours
30cl Classic candle will burn between approx 50-60 hours
WAX MEMORY
In order to get the most out of your Heloise O Hagan candle, burn it until the entire surface of the candle melts. Wax has memory & it will follow the first burn: make sure not to extinguish the candle until the whole surface has melted.
Trim The Wick
Did you know that trimming the wick of your candle before you light it for the first time, is essential for optimum burning?
Before re-lighting your Heloise O Hagan candle, trim the wick to 1/4-inch length. By shortening the wick you allow it to burn more slowly and also avoid unsightly black smoke marks around the edge of your British bone china candle votive.
realign the wick
After blowing out your candle, re-centre and straighten the wick.
Safety
Never leave a lit candle unattended. This could be a fire risk. Always place your candle on a level, heat resistant, non-flammable surface away from fabric or curtains. Choose an area free from drafts to avoid uneven burning. Do not place your candle on a marble or glass surface. If the bottom of the hot candle votive comes in contact with a cold material, the delicate bone china may crack.
cleaning your Bone china candle vessel
Like us, we are sure you will want to re-purpose your vessel. We wash ours in warm soapy water once the candle has fully burned. Clean it carefully. Take your time. Enjoy the ritual.
using your Heloise O Hagan Candle Refills
1 . Carefully unwrap your Heloise O Hagan wax candle refill, taking care to remove all packaging, and gently place it into your original, carefully cleaned, Heloise O Hagan vessel prior to burning.
2. All our products - including our refills - are made by hand. The vessels are hexagonal and perfectly imperfect through the touch of hand. The refills are designed to fit snugly into them. Due to their hand-made nature, they will only fit perfectly into your vessel in one direction / rotation.
3. Take the care and time to ensure the refill is aligned to the vessel in the correct rotation before gently sliding it into your vessel. If you don't do this you risk getting the refill stuck half way into the vessel.
The first time you burn your wax refill, allow it to burn for 1-2 hours. It is important that you never burn this wax refill as a pillar candle as this poses a fire risk. Always place the wax refill inside the vessel prior to burning.
By choosing to purchase our naturally scented soy wax refill pair and reuse your bone china vessel, you are supporting British Manufacturing and helping us to fulfil our commitment to sustainability and reusability.
The is #TheConsequenceOfDesign®. Thank you.
